25. Dez 2019

Senior IT Deskside Support Engineer (m/f) in Düsseldorf

admin Überall


Trapoc is seeking an experienced IT engineer to manage and support IT services at our locations in Germany. The role will be based out of our location in Dusseldorf, but travel to other sites in country will be required.


  • Managing all aspects of the installation and support of all IT equipment at Copart locations.
  • Managing inventory and asset tracking and the procurement of end user devices and other IT equipment at Copart locations.
  • Ensure third party service providers – such as circuit and hardware providers – are engaged to help restore service and resolve other issues and manage their activity.
  • Lead large technical projects, from inception to hands-on implementation
  • Strategize, plan, test and manage the deployments of solutions in the organization
  • Responsible for the rate of adoption of new technologies
  • Staying on top of the latest technology that can complement our business
  • Active Directory to include domain integration/migrations
  • Office 365 email migrations/integrations and administration of Copart Office 365 environment
  • Identify Management
  • Multi-Factor Authentication (sms/text/mobile/biometrics) and MDM solutions for BYOD (AirWatch/JamF/InTune)
  • Workspace/Backoffice systems (Thin Clients, Windows IoT, Google Chromebook, Virtual Desktops)
  • Automation and integration of tools / software
  • Working cross-functionally with stakeholders within the company to build and integrate the next wave of technical solutions to increase operational efficiency, security, lower cost, and shorten lead times.
  • Managing Copart’s server and VoIP environment


  • At least 7-10 years of relevant recent IT Hands on experience
  • 3-4 Years of experience in implementing / deploying IT solutions
  • Experience delivering business tools and systems in a cross-functional environment
  • Experience in a multi-location (Global) Fast paced environment
  • Strong Active Directory management/migration experience
  • Solid Working knowledge of Windows Server Update Services (WSUS) and Desktop OS Update systems (SCCM) and strong MDM, BYOD — AirWatch Enterprise Mobility Manager Solution, Mac Management, InTune experience
  • Experience implementing multi-factor authentication, single sign-on, identity management or related technologies and experience in a multi-location (Global) Fast paced environment
  • A Strong Active Directory management/migration experience
  • Understanding of Azure AD, Single Sign On
  • Desktops (Dell and Lenovo) Imaging Solutions, Apple & Dell Laptops, Mobile Devices
  • Programming / Automation
  • Bonus points for PowerShell, VBScript, XML, and Complex Excel Formulas, Automation on any platform
  • Familiarization with Cisco or Fortigate network technologies
  • Fluent in German and English

Interested? We should get to know each other!

Please send your complete resume, including your earliest possible starting date and salary expectations, to Mareen Terkatz, preferably by e-mail to jobs@copart.de.

Copart Deutschland GmbH • Zülpicher Str. 150 • 52349 Düren • jobs@copart.de • www.copart.de

Arbeitgeber: Copart Deutschland GmbH
Arbeitsort: Düsseldorf

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